Frequently Asked Questions (FAQ)
1. About Sample: How could I get a sample?
We have to receive your payment for samples and their express delivery cost , then send samples to you. The prices of the samples are 15% extra on the pricelist. Express delivery charge depends on the quantity of the samples.
2. About Price: could I get your pricelist?
Yes, please tell us the products ( with their model number ), quantity you are interested in, then we will offer the price by e-mail.
3. About Shipment: what kind of shipment will you use?
We usually ship the products by boat via our shipping agent, we can ship the products to any place of the world. shipping by air is impossible because the battery and engines is hazardous.
4. About Sole-Distributor: what about the terms to become your sole distributor in our city, area or state, country?
If you can sell our products worth US$ 10,000 ---- 50,000 per month, you can become our sole distributor in your city or area; if you can sell our products worth US$ 50,000 or above per month, you can become our sole distributor in your state, if you want to be a sole agent in your country, negotiable.
5. About OEM: could we place order by OEM style to produce our own brand products in your factory?
Of course you can. Welcome to do OEM. what you need to do is email us the brand name or logo.
6. About Payment Terms: How we arrange payment?
two kinds of payment:
T/T: Telegraphic Transfer (wire transfer), 30% down payment, balance upon fax of the bill of lading. or
L/C: Letter of Credit.
bank information is available upon asking.
7. About Lead Time: How soon we can get the shipment?
we will arrange production after confirmation of the order and payment. so all scooters are brand new produced, we will take 7-15 days to arrange production, book shipping will take less than 7 days. shipping time depend on the destination place.
8. About MOQ (Minimum Order Quantity): what is the minimum order quantity?
usually 50pcs each model, but not fixed .
9. About Shipping Insurance: how to arrange shipping insurance?
we can arrange shipping insurance for you.
10. About Dropship. do you dropship?
we cannot do dropship, the quantity for dropship is usually small, the handling will be high compare with the small quantity.
11. Pictures are for guidance & may not resemble "exactly" a specific model.
Products Specifications are subject to change without prior notice.
12. The registered designs or patented or copyrighted products showed in the website only sell to the proprietors or their authorized agents.
13, About Warranty: please check on http://www.exportscooter.com/warranty.asp
14. About placing order. how to place an order.
email order details to firstname.lastname@example.org, including scooters model number, quantity, destination port (we need it to calculate the shipping cost), selling countries (different countries have different power plug), consignee's contact information including detail address and phone fax number and email address, notify party, etc.
15. about products.
70% of the products on our website are made in our group factories. the rest from other factories. we have a party of energetic staff which are professional at international trading affairs and service support. We welcome world famous importers and wholesalers joint venture with us for trading on any products in China.
for more details, please email us: email@example.com